Privacy Policy

1. Information We Collect

77cb collects personal information from you when you interact with our platform. This data is necessary to provide a safe, compliant, and enjoyable gambling experience. We collect information in the following categories:

Personal Identification Data

When you register an account with 77cb, we collect the following details to verify your identity and comply with responsible gaming requirements:

• Full name and date of birth (to confirm you are 21 years of age or older)
• Email address and mobile phone number
• Residential address and city within Bangladesh
• National Identification or passport information (required for account verification)
• bKash, Nagad, Rocket, or Upay mobile wallet identifiers used for deposits and withdrawals

Technical and Usage Data

When you browse or interact with the 77cb platform, our systems automatically record the following technical information to ensure security and platform stability:

• IP address, browser type, operating system, and device model
• Pages visited, features used, session duration, and click-path data
• Game history including bet amounts, outcomes, and transaction timestamps
• Communication logs when you contact our support team via email or live chat

2. How We Use Your Information

77cb processes your personal data only for clearly defined, lawful purposes. We do not use your data for any purpose beyond what is described in this Privacy Policy. The specific purposes for which we use your data are:

• To create and manage your 77cb player account, including age verification (21+)
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers
• To provide customer support and respond to your queries and complaints in a timely manner
• To comply with responsible gaming obligations, including monitoring betting patterns for signs of problem gambling
• To send you transactional notifications (deposit confirmations, withdrawal status, bonus alerts) and, where you have opted in, promotional communications
• To detect, prevent, and investigate fraud, money laundering, and other unlawful activities on the platform

We process your data based on the legal grounds of contractual necessity (to deliver our services), legal obligation (to comply with anti-money laundering and responsible gaming laws), and legitimate interest (to secure and improve our platform). Where we rely on your consent, you may withdraw it at any time.

3. Sharing of Your Information

77cb does not sell, rent, or trade your personal information. We may, however, share your data with a limited set of trusted partners strictly to operate and deliver our services:

• Payment processors and mobile banking partners (bKash, Nagad, Rocket, Upay) — solely to process your financial transactions securely
• Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe) — to deliver the game content you play, under strict data processing agreements
• Identity verification and KYC service providers — to confirm player eligibility and prevent underage gambling
• Regulatory and law enforcement authorities — where we are legally required to disclose data to comply with applicable laws or valid legal process

In all cases where data is shared with third parties, contractual safeguards are in place to ensure that your information is used only for the specific purpose for which it was shared and is handled with the same level of care that 77cb applies to its own data practices.

4. Data Security

77cb takes the security of your personal data seriously. We employ a combination of technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes SSL/TLS encryption for all data in transit, secure server environments with restricted access controls, and regular security audits carried out by qualified professionals.

Passwords stored in our systems are hashed using industry-standard cryptographic algorithms and are never stored in plain text. We strongly encourage all 77cb players to use a unique, strong password for their account and to enable any additional authentication options available. Despite our best efforts, no online platform can guarantee absolute security; however, we will notify you promptly in the event of any data breach that may affect your personal information.

Account Security Tips

Never share your 77cb account credentials — including your password or one-time verification codes — with any other person, including anyone claiming to be 77cb staff. 77cb support staff will never ask you for your full password. If you suspect your account has been compromised, contact us immediately at [email protected] so we can secure your account without delay.

5. Cookies and Tracking Technologies

77cb uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how users engage with our services. Cookies are small data files stored on your device by your browser. We use the following types of cookies:

• Essential cookies — required for the platform to function, including session management and account authentication
• Functional cookies — used to remember your language preference, currency display, and other settings between visits
• Analytics cookies — used to understand aggregate usage patterns so we can improve platform performance and user experience

You can control and delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the 77cb platform and prevent you from accessing certain features, including logging into your account.

6. Your Rights Over Your Personal Data

As a user of 77cb, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your registered account details and a clear description of your request. We will respond within a reasonable timeframe.

• Right of Access — request a copy of the personal data 77cb holds about you
• Right to Rectification — request correction of inaccurate or incomplete personal data
• Right to Erasure — request deletion of your personal data, subject to our legal retention obligations
• Right to Restriction — request that we limit the processing of your data in specific circumstances
• Right to Object — object to the processing of your personal data where we rely on legitimate interest as the legal basis

We will make every effort to honour your requests promptly and fairly. Please note that certain rights may be subject to limitations where we are required to retain data for legal, regulatory, or fraud-prevention purposes. In such cases, we will explain the limitation clearly in our response to you.

7. Data Retention

77cb retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or as necessary to fulfil the purposes outlined in this Privacy Policy. In general, account and transaction records are retained for a minimum of five years following account closure to satisfy anti-money laundering record-keeping requirements.

When your data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be associated with you. You may request early deletion of your data as described in the Your Rights section above, subject to any overriding legal obligations we may have.

8. Third-Party Links

The 77cb website may contain references to game providers and payment partners whose services are integrated into our platform. These third-party services operate under their own privacy policies, and 77cb is not responsible for the data practices of any third party. We recommend reviewing the privacy policies of any third-party service providers whose services you use in connection with your 77cb account. 77cb does not include external links to unrelated websites.

9. Changes to This Privacy Policy

77cb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the platform.

Your continued use of 77cb after any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we are protecting your information. The most current version of this policy will always be available at 77cb.one/privacy-policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77cb handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing your privacy enquiries promptly and transparently.

Email us at: [email protected]